How Our Field Service Team Got It Back in Action

When heavy equipment goes down right before a busy weekend, you don’t just need a mechanic—you need a team that knows high-capacity forklifts inside and out.

Our field service team recently responded to a call for a Wiggins truck with its carriage stuck high up in the air at a boat storage facility. With a tight deadline looming, our technicians jumped into action to get the machine safely back on the job.

The Fix: Step-by-Step

Our team uses the right tools and deep technical expertise to handle high-stakes repairs safely and efficiently:

• Safe Lowering: We brought in a second Wiggins truck to support and safely lower the stuck carriage back to ground level.
• Chain Adjustments: Technicians inspected and adjusted the lift chains to correct the alignment and prevent the carriage from jamming again.
• Hose Reel Seal Repair: While on-site, we identified and repaired a leaking hose reel seal to ensure the hydraulic system was completely locked down and reliable.

Thanks to the team’s fast response, the truck was back in service and ready to go well before the customer’s big weekend rush!

📞 Fast, Reliable Forklift Service Near You

Don’t let unexpected breakdowns halt your operations. Forklift Exchange delivers fast, expert field service nationwide. Call or text your nearest technician directly:

• Southeast USA / East Coast FL – Tyler: (772) 263-0648
• SW Florida / Georgia – Tommy: (413) 446-4044
• Midwest / West Coast – Jody: (708) 227-1500
• Texas – David: (713) 703-9704
• Nationwide Support – Jimmy: (239) 298-7150

Direct Contact: 📧 Email: marty.flaska@forkliftexchange.com

📱 Cell: 630.235.4800

🌐 Main Website: www.forkliftexchange.com